Courses

ATFA are pleased to present some exciting workshops and courses in 2017.

Undertaking Insurance Work

This year we will be running a workshop on Undertaking Insurance Work that is closely aligned with Assessing Timber Floors but with a greater emphasis on insurance repairs. Insurance related work is now an important part of business for many of us and where the ground rules can be a little different. So from an insurance perspective participants will gain greater insights into what causes floor related claims, the processes and associated costs, and also why communication and customer expectations are so important.

21-22 February	Sydney NSW	Register Here
28-29 March	Adelaide SA	Register Here
1-2 August	Brisbane QLD	Register Here
5-6 September	Perth WA	Register Here
4-5 October	Hobart TAS	Register Here

Assessing Timber Floor Performance

This course will assist in providing necessary timber flooring diagnostic skills, as well as considering ways to approach customers. The workshop gives participants the opportunity to share and discuss experiences, and just as importantly listen and learn from the experiences of others. The workshop provides fundamental information on the characteristics and performance of various flooring products; solid, bamboo, engineered. Understanding the product and how it behaves in different environments is essential to being able to diagnose problems and then being able to offer a path where the client can be satisfied and pleased with their floor. The intent of the course is not only to provide you with a sound understanding of the behaviour of the different flooring products but importantly the practicalities of taking measurements correctly and then correctly interpreting what they mean. The workshop, includes a series of examples that will provide practical ‘know how’ on taking measurements, using and understanding measurement equipment (including timber and concrete moisture measurement) and also how to assess the likes of sub-floors, whether this be joists, particleboard or a concrete slab.

Assessing Timber Floor Performance – Registration Dates

9-10 May	Christchurch NZ	Register Here
6-7 June	Melbourne VIC	Register Here
19-20 September	Melbourne VIC	Register Here

Site assessment practices

Many timber floors are laid in fairly stable conditions but this is not always the case. When timber floors are laid, we say that it is necessary to ‘know your product’, ‘know your environment’ and ‘lay accordingly’. One area where things can go terribly wrong relates to the external factors that can affect a floor, that we may have little control over but which we need to have corrected or be able to accommodate. Therefore ‘knowing your installation environment’ is so important and it is this area where site assessment is extremely important and what this workshop will focus on.

Site assessment practices – Registration Dates

14 March	Brisbane QLD	Register Here
11 April	Perth WA	Register Here
16 May	Tasmania	Register Here
20 June	Sydney NSW	Register Here
8 August	Adelaide SA	Register Here
12 September	Auckland NZ	Register Here
17 October	Melbourne VIC	Register Here