Online Workshop – Identifying client needs to improve sales (25/6/26)

Matching potential clients with the right product doesn’t just help close a sale; it sets the entire project up for success. When clients understand why a product suits their lifestyle, environment and expectations, everything runs smoother, with fewer variations, fewer complaints and far fewer surprises down the track.

In this practical, insight-packed workshop, we take an in-depth look at how to ask smarter, more targeted questions that uncover a client’s real needs, even the ones they don’t know how to articulate. You’ll learn how to identify risk factors early, guide clients through product limitations and ensure their expectations align with what the product can deliver.

We also cover how to confidently communicate your recommendations so your clients see you not just as a salesperson but as a trusted advisor. When clients feel informed and supported, they’re far more likely to choose the right product and choose you to deliver it.

Join us as we explore the strategies, language and techniques that turn conversations into conversions, and conversions into long-term customer satisfaction.