Request an Inspection

The list of available inspectors is available below. Before completing the form, please contact one or more of the inspectors on this list to make your choice to enable completion of the form (the inspector may need to call you back with the quote before you can complete this form further).

The fee schedule is available here.

Please note, inspections 30 minutes beyond the inspectors location may incur additional time and travel costs.

Select an Inspector*

Select from the list of inspectors, their full contact details will appear below

Inspector Name*

Inspector Phone*

Inspector Email*

After you have contacted your preferred inspector please fill in the following details which will be sent to your selected inspector.

Please indicate type of inspection required* (please refer to the ATFA fee table for details)*

Site meeting - verbal only
Standard written report (will meet most needs). Please note, you will be asked further below if this report will be used for a court or tribunal, it is essential you click yes if there is any likelihood that it will.
Specialised written report (costs to be quoted). Where legal proceedings have already begun or the situation is complex, if in doubt contact ATFA on 1300 36 1693.

Do you qualify for a discounted standard written inspection?

ATFA contractor, supplier and manufacturer members (where the work was directly undertaken by the requesting contractor or the product was supplied or manufactured for that project by the requesting member). Proxy inspections via a member will not be eligible for a discount.
Other ATFA members, for up to a maximum of three inspections, after that the full rate applies (e.g. this would apply to insurance companies and insurance builders who are ATFA members).
Consumers (non-commercial, domestic home owners)
All others, (commercial entities, companies, insurance firms, insurance builders, architects, builders, etc.).

Do you qualify for a discounted standard written inspection?

Details of the Person or Company requesting the inspection

Name of Person or Company (+ contact person name) requesting the inspection*

Address of Person or Company requesting the inspection*

Postcode of Person or Company requesting the inspection *

Phone of Person or Company requesting the inspection *

Email of Person or Company requesting the inspection *

Details for the property to be inspected*

same as the above
provide information

Are the details for the Property to be inspected different than the person or company requesting the inspection details listed above?

Contact details of the person who the inspector is to contact to arrange the inspection with?

Address of Property to be inspected

Postcode of Property to be inspected

Contact details to arrange inspection appointment (if different to the inspection requesting party)

Phone number for the contact person

Email for the contact person

Please state what concerns are to be assessed during the inspection*

What is the floor type?

What type of subfloor (if known)?

Service Provider who did the work (if known)

Service Providers Phone

Service Providers Email

Who sold you the flooring?

Manufacturer of the product installed (if known)

Coating used if site finished (if known)

Please upload a Floor Plan (optional)

Please upload up to 3 photos showing your concerns (optional)

Drop files here or

If you have another file to upload (optional)

If the concern involves another party, please confirm the other party has been contacted regarding the concern in an attempt to resolve the matter first:*

Yes
No

Note The inspector will not proceed unless resolution between the parties has first been attempted.

Please tick if this report is intended for use in a tribunal hearing or court of law

Yes

Conditions of Inspection ATFA Accredited Inspectors are bound by a National Code of Conduct and set of Operating Guidelines which require them to provide reports objectively and based on fact.
Inspectors are independent of all parties including the applicant commissioning the report, they provide a technical report and do not apportion blame.
Every report is to be checked by ATFA.
The Inspector is required only to report on the nature of the concern identified in this request.
The inspector may seek input from any other party (including service and product providers) to assist in determining the nature of the concern and where possible relevant involved parties will be notified of the inspection.
The applicant accepts that verbal comments made by the inspector regarding the floor or practices used are not to be used as a record of the visit and only the written report is an acceptable tool for any further negotiations.
An ATFA inspection report carries the protection of copyright, in some circumstances and at the discretion of the ATFA CEO, a completed report may be provided to an alternate or third party if it is perceived the release of the report may assist in the resolution of a dispute, overcome an issue of misinformation or it is considered to be in the best interest of ATFA or the industry at large.
Please note: If a written contract exists between yourself and the service provider, it may contain a dispute resolution mechanism which could take precedence in law over the ATFA inspection process.
Important note: This document creates a legal contract for the delivery of a service which carries certain responsibilities for both parties.
Non payment of an account may result in a claim for debt recovery costs.

I formally request you to attend our site to view our timber floor, I have read, understand and agree to the conditions of inspection and have enclosed the negotiated fee plus any agreed travelling expenses.*

I agree to the terms and conditions listed above.

Please insert the fee as quoted by the inspector (inclusive of GST)*

will be invoiced (as advised by the inspector).

Please ensure you have spoken to an inspector before submitting

Phone

This field is for validation purposes and should be left unchanged.

Request a Timber Floor Inspection

Details of the Person or Company requesting the inspection