• August 21, 2018 - August 22, 2018
    9:00 am - 4:00 pm

Assessing Timber Floor Performance workshop – Sydney

Who is this two day course for?

When working with timber floors we find that many from the industry are requested to assess client concerns. It may be the manufacturer, flooring supplier, installer or sander and polisher who is called in to look at the flooring concern. A meeting is held on site but because the parties are unsure as to how to assess the problem or its severity, the matter is not resolved, and a ‘wait and see’ approach is often taken. The owner is left with the problem, not sure if they are being ‘palmed off’, and not satisfied with the outcome. Does this sound familiar?

Would it not be better to walk onto a jobsite with confidence and be able to assess the floor and the severity of the problem with more certainty and then provide valuable advice to your customers, providing them with a sense of your professionalism and genuine concern for the floor they have invested in.

This course will assist in providing these skills, as well as considering ways to approach customers. The workshop gives participants the opportunity to share and discuss experiences, and just as importantly listen and learn from the experiences of others. The workshop provides fundamental information on the characteristics and performance of various flooring products; solid, bamboo, engineered and laminate. Understanding the product and how it behaves in different environments is essential to being able to diagnose problems and then being able to offer a path where the client can be satisfied and pleased with their floor.

The intent of the course is not only to provide you with a sound understanding of the behaviour of the different flooring products but importantly the practicalities of taking measurements correctly and then correctly interpreting what they mean. The workshop, includes a series of examples that will provide practical ‘know how’ on taking measurements, using and understanding measurement equipment (including timber and concrete moisture measurement) and also how to assess the likes of sub-floors, whether this be joists, particleboard or a concrete slab.

If you get called to a problem job, the client wants to know what the problem is, what caused it, and how it is going to be fixed. Are you able to confidently provide them with this?

The course is ideally suited to technical and sales personnel, insurance assessors, regulatory agencies, installers of solid, engineered, bamboo and laminate flooring, manufacturers, flooring suppliers, sanders and finishers, floor inspectors. Irrespective of whether you have been in the industry for a short period or for some time, there is always vital information we can learn.


The lead instructor is the ATFA’s nationally respected Technical Manager David Hayward who holds a Certificate IV Workplace Trainer and Assessor Qualification. He has worked with timber in a production, assessment or training capacity for more than 30 years and few share his breadth of knowledge on timber floors

Course Outline

The areas that the workshop will cover is as follows:


  1. Wood – Water relationship
  2. Environmental influences
  3. Flooring manufacture
  4. Product types and their differences
  5. Subfloor requirements.
  6. Acclimatisation
  7. Fixing solid flooring


Refresher quiz from Day 1

  1. Assessing timber moisture
  2. Assessing concrete moisture
  3. Solid timber performance concerns
  4. Engineered and laminate concerns
  5. Coating and appearance concerns
  6. Floor measurements
  7. The inspection process and reporting
  8. Case studies

Venue to be confirmed.

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NSW, 2000, Australia

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The ATFA is here to help, and will endeavour to respond to your enquiry at the earliest time possible. Our professional service is free for minor enquires but for any enquiry that takes longer than 2 minutes in conversation, you will be quoted for our time to resolve the issue or for the questions you might have.

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